Refund Policy

Last Updated: September 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which Habakitoid (hereinafter referred to as "we," "us," or "our") will process refund requests for services provided through our website, habakitoid.info. This policy aims to ensure transparency and fairness while providing maximum legal protection for our business operations.

Scope and Applicability

This policy applies to all users of the services offered by habakitoid.info. By using our services, you agree to be bound by this Refund Policy. If you do not agree with any part of this policy, you must refrain from using our services.

Definitions

  • Service(s): Refers to the software-as-a-service (SaaS) products and any related services provided by habakitoid.info.
  • User: Any individual or entity that accesses or uses the services provided by habakitoid.info.
  • Refund: The return of funds paid for services that are eligible for a refund under this policy.

Main Policy Content

1. Refund Eligibility

Refunds may be requested under the following circumstances:

  • If the service is not delivered as described at the time of purchase.
  • If the user experiences technical issues that prevent access to the service, provided that the issues are reported within 30 days of the purchase date.
  • If the user cancels their subscription within the first 14 days of the initial purchase.

2. Refund Request Process

To request a refund, users must:

  1. Contact our customer service team via email at [email protected] or by phone at +12748258419.
  2. Provide the order number and a detailed explanation of the reason for the refund request.
  3. Submit the refund request within the applicable time frame as outlined in Section 1.

3. Refund Processing

Upon receipt of a valid refund request, we will review the request and notify the user of the approval or rejection of the refund within 14 business days. If approved, the refund will be processed to the original payment method used at the time of purchase. Please note that it may take additional time for the financial institution to process the refund.

User Rights and Obligations

Users have the right to:

  • Request a refund in accordance with the terms outlined in this policy.
  • Receive clear communication regarding the status of their refund request.

Users are obligated to:

  • Provide accurate and complete information when submitting a refund request.
  • Comply with the timelines specified in this policy for refund requests.

Limitations and Disclaimers

We reserve the right to deny refund requests that do not comply with the terms outlined in this policy. Additionally, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services or the inability to access our services.

Data Protection/Security

We are committed to protecting your personal information. Any data collected during the refund process will be handled in accordance with our Privacy Policy, which can be found on our website.

Changes to Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. Users are encouraged to review this policy periodically to stay informed of any changes.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: Habakitoid
Phone: +12748258419
Email: [email protected]
Address: 100 Park Avenue, New York, NY 10017

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of the State in which Habakitoid is located, without regard to its conflict of law principles. Any disputes arising from this policy shall be resolved in the competent courts of that jurisdiction.